Farman Real Estate
Effective Date: 19th November 2023
1. Introduction
Welcome to Farman Real Estate. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
2. Information We Collect
Personal Information
When you interact with Farman Real Estate, we may collect the following types of personal information:
- Contact Details: Name, email address, phone number, and postal address.
- Property Preferences: Details about your property search criteria, such as location, type of property, and budget.
- Transaction Information: Financial details and transaction history related to buying, selling, or renting property.
- Other Information: Any additional information you provide to us, such as feedback, inquiries, or communication preferences.
Usage Data
We automatically collect certain information about your visit to our website, including:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, time spent on pages, referral source, and other browsing activities.
3. How We Use Your Information
We use your information to:
- Provide Services: Assist with property searches, transactions, and real estate inquiries.
- Communicate: Send you updates, notifications, and promotional materials (if you have opted in).
- Improve Our Services: Analyze usage patterns to enhance our website and services.
- Process Transactions: Handle payments and manage your real estate transactions.
- Compliance and Security: Ensure compliance with legal obligations and safeguard our rights and the rights of others.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third parties that perform services on our behalf, such as payment processors, email service providers, and website analytics providers.
- Business Partners: Real estate agents, brokers, and partners involved in facilitating transactions.
- Legal Requirements: Authorities or legal entities if required by law or to enforce our policies, or to protect our rights and the rights of others.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. While we strive to protect your data, no online system or transmission method is completely secure.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and gather data on usage patterns. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Restriction: Request restriction of processing under certain conditions.
- Portability: Request transfer of your personal data to another organization.
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we securely delete or anonymize your data.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Farman Real Estate
Email: info@farmanrealestate.com
Phone: +254701908464
